Stay up to date and engage in the latest conversation on matters within the secure destruction industry.
Protection Measures Guidance
As secure data destruction and/or records and information management business, your services truly are essential. While governments release restrictions and economies prepare to re-open, it is important for clients and potential clients to understand the precautions you as a service provider have taken to keep their and your employees safe. Not only posting something of […]
May 13, 2020
Read more »Preparing for What Comes Next
By Bob Johnson, i-SIGMA CEO Last week, I had the pleasure of moderating a panel discussion of four of the smartest people in the secure destruction and RIM services industries about the short- and long-term consequences of the COVID-19 economic shutdown. Below is a summary of the main takeaways. Members can watch the recording of […]
April 28, 2020
Read more »What to Do?
A blog by i-SIGMA CEO Bob Johnson discusses how i-SIGMA members can constructively use any downtime resulting from the current shutdown. _________ Did you know the saying “When the going gets tough, the tough get going,” is attributed to a high school football coach in Corpus Christi Texas in 1953? I didn’t either. I would […]
April 8, 2020
Read more »What to Do?
A blog by i-SIGMA CEO Bob Johnson discusses how i-SIGMA members can constructively use any downtime resulting from the current shutdown. _________ Did you know the saying “When the going gets tough, the tough get going,” is attributed to a high school football coach in Corpus Christi Texas in 1953? I didn’t either. I would […]
April 8, 2020
Read more »NAID & PRISM International 2020 Conference: Saying Good-Bye to Two People Who Made a Big Difference
By Bob Johnson By far the most significant benefit of my nearly 30 years involvement with NAID and now i-SIGMA has been the number of inspiring people I’ve come to know closely. In fact, without a spec of exaggeration, I can honestly say they have profoundly changed my life… and always for the better. I […]
January 21, 2020
Read more »Privacy Commissioner Shares Lessons Learned After One Year of Mandatory Breach Reporting
On November 1 of last year, Canadian businesses became subject to new mandatory breach reporting regulations under Canada’s federal private sector privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA). After a year in action, the Privacy Commissioner of Canada weighed in on observations he has noticed within the year. The highlights of […]
November 6, 2019
Read more »ITADs and Shredders Note: Conditions Continue to Favor a Data Security Focus
The premise of my last blog was that there is a big benefit to developing your revenue model based on data security services (i.e., consistent revenue). I explained how and why the current downturn in commodity pricing presents a unique opportunity for reposition of your firm as a data-security service, e.g., when commodity prices are […]
October 23, 2019
Read more »“Prepare for” an Audit or “We are Ready” for an Audit – Big Difference!
Early Monday morning an email from the Compliance Officer (CO) of a large client organization has been received by the Operations Manager (OM). Not the ideal way to start the week. Planning to visit the record and data center on Wednesday, he requests the OM suggest a convenient time. There is no “rule” that a […]
October 16, 2019
Read more »Using the Commodity Price Downturn Window to Grow and Strengthen Your Business
While the downturn in prices of recycled materials affects all information destruction companies, some are feeling them more than others. Service providers – both on the electronics side and paper side – who priced the service and focused their value proposition on the value of the recyclable commodity are most affected; some dramatically. I know […]
October 9, 2019
Read more »Inclement Weather Warnings: Customer Service and Marketing Go Hand in Hand
Planning, training, and mock disaster exercises – Three key components of an effective disaster plan. Regardless of the size of a RIM provider or company service level, the ability to respond internally to the threat of disaster or a potential disaster is critical. One that is well documented, understood by all team members, and available […]
September 18, 2019
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