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Stay up to date and engage in the latest conversation on matters within the secure destruction industry.

Two Scary (Anecdotal) Data Points: MRFs with White Paper/The Run on Ink Cartridges

There’s been a lot made of the fact that a considerable portion of the workforce is working from home. The conversation in the industry has focused largely on two areas: What is means now, and what it means for the future. I’m already on record about my feeling that the vast majority of remote workers […]

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Have You Been Waiting for the Phone to Ring?

By: Cory Layes Shredders across the country have experienced a significant downturn in business due to COVID-19. Over the past two months we have spoken to a large number of shredding companies who have experienced a reduction in sales between 25% to 65% Not only does this reduction affect the bottom line, but the customers […]

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What to Do?

A blog by i-SIGMA CEO Bob Johnson discusses how i-SIGMA members can constructively use any downtime resulting from the current shutdown. _________ Did you know the saying “When the going gets tough, the tough get going,” is attributed to a high school football coach in Corpus Christi Texas in 1953? I didn’t either. I would […]

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NAID & PRISM International 2020 Conference: Saying Good-Bye to Two People Who Made a Big Difference

By Bob Johnson By far the most significant benefit of my nearly 30 years involvement with NAID and now i-SIGMA has been the number of inspiring people I’ve come to know closely. In fact, without a spec of exaggeration, I can honestly say they have profoundly changed my life… and always for the better. I […]

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Privacy Commissioner Shares Lessons Learned After One Year of Mandatory Breach Reporting

On November 1 of last year, Canadian businesses became subject to new mandatory breach reporting regulations under Canada’s federal private sector privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA). After a year in action, the Privacy Commissioner of Canada weighed in on observations he has noticed within the year. The highlights of […]

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ITADs and Shredders Note: Conditions Continue to Favor a Data Security Focus

The premise of my last blog was that there is a big benefit to developing your revenue model based on data security services (i.e., consistent revenue). I explained how and why the current downturn in commodity pricing presents a unique opportunity for reposition of your firm as a data-security service, e.g., when commodity prices are […]

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Using the Commodity Price Downturn Window to Grow and Strengthen Your Business

While the downturn in prices of recycled materials affects all information destruction companies, some are feeling them more than others. Service providers – both on the electronics side and paper side – who priced the service and focused their value proposition on the value of the recyclable commodity are most affected; some dramatically. I know […]

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Why You Need to Pay Attention

By Bob Johnson Over the past decades, NAID members have come to know me for trumpeting the latest data protection regulations and for expounding on their various threats and opportunities. As a result, I understand some might simply think, “Here he goes again. It’s the end of the world as we know it.” I hope […]

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Contracts are a Pain

With the availability of the new i-SIGMA Contract Template, it’s time for a conversation. Contracts are a pain. Why make a big deal out of something about which most customers are clueless.  Try telling someone looking for next-day service about your 6-page regulatory contract. You might as well give them your competitor’s phone number. So, with that in […]

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Knowledge is Power… and Profitable

It is commonly understood that professional services command significant economic advantage over services requiring no perceived expertise.  For most, medical doctors come to mind, and even within their ranks, those with specialized expertise extract the highest prices. Before you think I’ve lost it, I’m not going to tell data destruction and RIM professionals that they […]

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