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Stay up to date and engage in the latest conversation on matters within the secure destruction industry.

Privacy Commissioner Shares Lessons Learned After One Year of Mandatory Breach Reporting

On November 1 of last year, Canadian businesses became subject to new mandatory breach reporting regulations under Canada’s federal private sector privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA). After a year in action, the Privacy Commissioner of Canada weighed in on observations he has noticed within the year. The highlights of […]

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ITADs and Shredders Note: Conditions Continue to Favor a Data Security Focus

The premise of my last blog was that there is a big benefit to developing your revenue model based on data security services (i.e., consistent revenue). I explained how and why the current downturn in commodity pricing presents a unique opportunity for reposition of your firm as a data-security service, e.g., when commodity prices are […]

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Using the Commodity Price Downturn Window to Grow and Strengthen Your Business

While the downturn in prices of recycled materials affects all information destruction companies, some are feeling them more than others. Service providers – both on the electronics side and paper side – who priced the service and focused their value proposition on the value of the recyclable commodity are most affected; some dramatically. I know […]

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Why You Need to Pay Attention

By Bob Johnson Over the past decades, NAID members have come to know me for trumpeting the latest data protection regulations and for expounding on their various threats and opportunities. As a result, I understand some might simply think, “Here he goes again. It’s the end of the world as we know it.” I hope […]

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Contracts are a Pain

With the availability of the new i-SIGMA Contract Template, it’s time for a conversation. Contracts are a pain. Why make a big deal out of something about which most customers are clueless.  Try telling someone looking for next-day service about your 6-page regulatory contract. You might as well give them your competitor’s phone number. So, with that in […]

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Knowledge is Power… and Profitable

It is commonly understood that professional services command significant economic advantage over services requiring no perceived expertise.  For most, medical doctors come to mind, and even within their ranks, those with specialized expertise extract the highest prices. Before you think I’ve lost it, I’m not going to tell data destruction and RIM professionals that they […]

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Looking Under the Hood: How Clients Can Look Beyond False Assurances

By Bob Johnson The unethical business practices found in every business have one thing in common; they prey on customers who don’t know any better. It’s not the customer’s fault. They’re not supposed to be experts. I know more than most about cars, but that doesn’t mean some unethical auto mechanic couldn’t pick my pocket. […]

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NAIDnews From the Editor: The song may be over, but the melody will linger on….

Kelly Martínez, NAID Director of Marketing & Communications It has been my privilege to serve as editor of the NAIDnews these past two years. I hope this association journal has been a useful tool in providing insightful advice, news, and content to you and your staff. As 2018 closes, so do the issues of the […]

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NAIDnews From the Editor: When I Think of Autumn

Kelly Martínez, NAID Director of Marketing & Communications When I think of autumn, my mind’s eye sees burnt orange leaves the color of the sunset swirling down in their own trajectory and gracefully landing among a sea of brothers across a lawn strewn full. I can hear the crunch they make when piled high and […]

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NAIDnews From the Editor: Evolution in Action

I am a dinosaur fan. There is something about them – perhaps a culmination of their might, gentleness, ferocity, biological intrigue, and historical mystery that captures my attention and makes me smile when I think of them. Here at NAID headquarters, my office bookshelf has a space dedicated to these beasts of yesterday. And by […]

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