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Abandoned Records Case Study

In a previous PRISM International blog, there was a discussion related to RIM providers responding to issues of abandoned records within a record center.  As a follow-up to that discussion, it is important to address that it is not a matter of if – but a matter of when a record center and team will […]

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Board creates Insurance Oversight Committee and Appoints Chair

The i-SIGMA Board of Directors feels the association could do more to help members control increasing insurance premiums and has created the Insurance Oversight Committee (IOC) to do just that.  Initially charged with promotion and oversight of i-SIGMA’s Downstream Data Coverage professional liability product, the board also instructed the committee to examine other ways the […]

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2020 Nominating Committee Members Appointed

Next year will mark the first election for i-SIGMA, concluding the tenure of the interim board that is overseeing the assimilation of NAID and PRISM International for its first 20 months. In preparation for the election, the board has approved the appointments of four highly regarded industry veterans to the 2020 Nominating Committee. They are: […]

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i-SIGMA Expands Government Relations Monitoring Capabilities

As of next month, i-SIGMA will begin monitoring proposed legislation with new state-of-the-art software designed specifically for that purpose. “We really had no choice,” said i-SIGMA CEO Bob Johnson, “There are simply too many regulatory developments to track manually, and stakes are too high to leave it to chance.” The new software will allow the […]

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MEMBER News: Security Engineered Machinery Introduces Dual Shredder for Classified and CUI Paper and Optical Media Destruction

      5 Walkup Drive Westborough, MA 01581 508-366-1488 www.semshred.com FOR IMMEDIATE RELEASE Security Engineered Machinery Introduces Dual Shredder for Classified and CUI Paper and Optical Media Destruction OfficeShredHS satisfies industry need for an all-in-one NSA listed paper and optical media shredder that meets the NSA’s new DVD and Blu-ray Disc destruction requirement WESTBOROUGH, […]

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Record Abandonment -Identify RIM Provider Alternatives?

Who pays the bill when the company declares bankruptcy? When a practitioner retires and/or meets an untimely death–who pays the RIM service invoice?  What about the outstanding invoices when a practitioner closes a “single practitioner” office and joins a large consortium practice or medical school? As an example, who pays the invoice for those boxes […]

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Contracts are a Pain

With the availability of the new i-SIGMA Contract Template, it’s time for a conversation. Contracts are a pain. Why make a big deal out of something about which most customers are clueless.  Try telling someone looking for next-day service about your 6-page regulatory contract. You might as well give them your competitor’s phone number. So, with that in […]

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Knowledge is Power… and Profitable

It is commonly understood that professional services command significant economic advantage over services requiring no perceived expertise.  For most, medical doctors come to mind, and even within their ranks, those with specialized expertise extract the highest prices. Before you think I’ve lost it, I’m not going to tell data destruction and RIM professionals that they […]

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Looking Under the Hood: How Clients Can Look Beyond False Assurances

By Bob Johnson The unethical business practices found in every business have one thing in common; they prey on customers who don’t know any better. It’s not the customer’s fault. They’re not supposed to be experts. I know more than most about cars, but that doesn’t mean some unethical auto mechanic couldn’t pick my pocket. […]

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Attitude is the Key

By Ray Barry, Managing Partner at Shred America The most important quality that top sales professionals and business owners possess is, without a doubt, a positive attitude. I have never met a great sales professional that had a negative attitude. In sales, as in life, attitude is a major factor in your successes and failures. […]

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