What do you do when a customer calls with wet paper?
By Bob Johnson, NAID CEO Last week, NAID issued a press release offering advice to organizations that may have been left with wet paper records after Hurricane Sandy. The main purpose of the release was to provide advice on the legalities of discarding damaged records that were still within their retention period. The release provided […]
Read more »Take note of two upcoming events
By Bob Johnson, NAID CEO Understandably, NAID members look to the association as a source of education. NAID takes this responsibility very seriously and member feedback tells us we’re doing a pretty good job so far. From the extreme intensity of Certified Secure Destruction Specialist (CSDS) training, the very successful free Summer School Webinar Series, the quarterly journal […]
Read more »How NAID Certification relates to PCI compliance
By Bob Johnson, NAID CEO In 2006, the five largest credit card companies formed the Payment Card Industry (PCI) Security Standards Council as a self-policing data security initiative designed to quell calls for government intervention prompted by the increasing number of large data breaches and identity theft. To that end, PCI quickly produced its Data Security Standards (PCI-DSS) to […]
Read more »What’s your personal mission statement?
By Bob Johnson, NAID CEO Many organizations have mission statements and they come in all sorts of shapes and sizes. At their best, mission statements provide a litmus test for organizational decision making, hypothetically, even guiding the day-to-day decision making and actions of frontline employees. At their worst, they are incoherent ramblings that cover so […]
Read more »The real value of NAID Certification
By Bob Johnson, NAID CEO From any perspective, the NAID AAA Certification Program has been an amazing success. The program will soon certify its 1,000th member location. Also, hundreds of state and federal government agencies recognize it, including a growing number outside the U.S., and tens of thousands of private organizations now require it of their […]
Read more »Security of personal information requires more attention
By Gary Dickson, Q.C., Saskatchewan Information and Privacy Commissioner In recent years we have had a number of serious privacy breaches in Saskatchewan. Given the frequency and size of these breaches and the public reaction, there can be no doubt that the people of this province expect that the organizations to which they entrust their […]
Read more »The NAID policy and training workshops are a big deal, and here’s why
By Bob Johnson, NAID CEO As this NAIDnotes blog entry gets posted, I will be conducting the first ever NAID-Canada Data Destruction Policy and Training Development Workshop for end users in Regina, Saskatchewan. The audience consists of about 35 information management professionals representing the largest health care providers in the area. Now, I know someone […]
Read more »Common misconceptions about HIPAA and data destruction
By Bob Johnson, NAID CEO In my blog next Tuesday, I will continue my pricing thread about why secure destruction professionals aren’t willing to do what’s necessary to get out of the commodity rat race. But, today, I am going to mix it up by shedding light on a few Health Insurance Portability and Accountability Act […]
Read more »The long road to freedom from price competition
By Bob Johnson, NAID CEO I’ve been thinking a lot about how to follow up last Tuesday’s blog. To refresh your memory, I discussed how those who use low-ball pricing techniques to compete fail to consider how it comes back to haunt them eventually. In reality, the downward price cycle is a complicated issue and […]
Read more »Are you playing chicken or chess?
By Bob Johnson, NAID CEO I grew up loving the game of chess. My grandfather taught me how to play. As most readers may already understand, to succeed at chess, players have to think many moves ahead to anticipate the likely reactions of their competitors. In business, we also have to think ahead and anticipate […]
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